Pros and cons
Pros
- One-click automation setup. Choose from 20+ million ready-made automations that go live with a single click.
- Affordable pricing making automation accessible. Plans start at $19.99/month for 2,000 tasks, bringing professional workflow automation within reach for individuals and small teams.
- 24×5 live chat support on all plans. Every user gets round-the-clock weekday support, and the team will help build automations for you at no extra cost.
- Broad app library. 1,400+ app integrations across CRM, marketing, e-commerce, project management, and productivity categories.
- AI builder. Describe what you need in natural language and the platform assembles the trigger-action sequence automatically.
Cons
- Not all triggers are instant. Lower-tier plans check for new data every 5-15 minutes unless the integration supports instant webhooks.
- Starter lacks if/else paths. You get filters and conditions but not full branching logic. That requires Professional plan or higher.
- Hard task limits with no overages. When you hit your monthly cap, automations pause until you upgrade or wait for the reset. Failed records queue up in history for manual replay later.
- Limited security certifications. No SOC 2, ISO 27001, or HIPAA compliance. No two-factor authentication available. Not suitable for businesses requiring documented compliance standards.
Key features and ease of use
Integrately balances simplicity with power. One-click templates get beginners running fast, while the visual automation builder gives experienced users room to build complex workflows.
Three ways to build automations
Browse 20+ million pre-built templates and activate with one click. Use the AI builder to describe what you need in plain English. Or build custom automations from scratch using the visual editor.
Smart field mapping
Integrately auto-maps common fields like email, name, and phone between apps. When something goes wrong, you can adjust the mappings manually or use inline data modifiers to format text, extract information, and convert values without adding extra steps.
Filters, logic, and error handling
Filters let you control when automations run by setting conditions on your data. The Starter plan includes basic filters, while if/else branching paths require Professional or higher.
When actions fail due to app downtime or rate limits, auto-retry kicks in and attempts the action up to 5 times over 10.5 hours. Task history logs every run so you can troubleshoot what went wrong.
Ease of use
Getting started is genuinely simple if you’re connecting two popular apps. Pick a template, connect your accounts, and you’re running in minutes. The challenge comes when you need multi-step workflows with conditional logic or custom field mapping. Those scenarios take more testing and troubleshooting, though the 24×5 support team will step in and build automations for you when needed.
Integrations
Integrately supports 1,400+ app integrations, letting you move data between the tools you already use. The library covers business categories from CRM and email marketing to e-commerce, payments, and project management. If an app isn’t supported natively, the webhook/API module connects to any service with an API.
Popular integrations include
- Productivity: Google Workspace, Slack, Microsoft Teams
- CRM and sales: Salesforce, HubSpot, Pipedrive
- Marketing: Mailchimp, ActiveCampaign, ConvertKit
- E-commerce: Shopify, WooCommerce, BigCommerce
- Payments: Stripe, PayPal, Razorpay
- Project management: Asana, Trello, ClickUp
- Forms: Google Forms, Typeform, JotForm
Depth and reliability
Each integration includes triggers and actions that let workflows start from in-app events or send data to external tools. Triggers can be instant webhooks or polling-based, depending on what the app’s API supports. Lower-tier plans check for new data every 5-15 minutes, while Professional plans poll every 2 minutes.
Integration quality varies by app. Popular tools like Google Workspace and Salesforce have mature, well-tested connections with multiple triggers and actions. Newer or niche apps sometimes lack the same depth, which can limit what you can automate.
Premium app restrictions
The starter plan limits you to 3 premium apps. Professional and higher plans unlock unlimited premium app access. Integrately doesn’t publicly list which apps count as “premium.” Users must check whether specific apps count as premium during setup.
Custom flexibility
For apps without native support, the webhook/API module connects to any REST API. You configure requests, authentication, and endpoints to integrate custom or internal systems. The webhook trigger accepts incoming HTTP requests from any service, letting external systems initiate workflows even without a prebuilt connector.
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Integrately pricing tiers
Integrately offers five plans ranging from a free tier to enterprise-level automation. Plans are billed monthly or annually, with annual billing offering 20-33% savings. Task limits and feature access scale with each tier.
| Plan | Annual | Monthly | Includes | Best for |
|---|---|---|---|---|
| Free | $0 | $0 | 100 tasks, 5 automations, 15-minute polling, single-step workflows, 24×5 support. | Testing automation or very light workloads. |
| Starter | $19.99/mo | $29.99/mo | 2,000 tasks, 20 automations, 5-minute polling, multi-step workflows, webhooks, basic filters, 3 premium apps, 1 user. | Small businesses automating regular workflows. |
| Professional | $39/mo | $49/mo | 10,000 tasks, unlimited automations, 2-minute polling, if/else branching, unlimited premium apps, auto-retry, iterator, scheduler, 1 user. | Growing businesses needing conditional logic and higher volume. |
| Growth | $99/mo | $124/mo | 30,000 tasks, unlimited automations, 2-minute polling, all Professional features, unlimited users, dedicated account manager. | Teams requiring collaboration and account support. |
| Business | $239/mo | $299/mo | 150,000 tasks, unlimited automations, 2-minute polling, all Growth features, folder permissions. | Large organizations with high-volume needs. |
How pricing works
Integrately counts every successful action, condition, data modification, or search as one task. Triggers are free and failed actions don’t count. The catch is that internal steps like filters and branching each count separately, so a workflow with three actions and two conditions burns five tasks per run. This approach consumes tasks faster than platforms that only count external actions.
When you hit your monthly limit, automations pause and incoming records queue in your history until you upgrade or the next billing cycle starts. There are no overage fees. All paid plans include a 14-day trial, but refunds aren’t available after the first month, so test your integrations thoroughly before committing.
Compliance and security
Integrately follows standard security practices to protect workflow data and credentials. The platform does not publicly disclose formal security certifications.
Security features
- Data encryption. HTTPS encryption for browser connections. Third-party app connections use the most secure method each service supports. Credentials are encrypted at rest using AWS Key Management Service.
- Two-factor authentication. Not available.
- Infrastructure security. AWS data centers in the United States. Integrately enforces secure HTTPS connections through HSTS. CSRF and XSRF protections help prevent unauthorized or malicious requests.
- Payment processing. Paddle processes all credit card transactions. Card details not stored on Integrately servers.
Compliance and certifications
- SOC 2. No publicly available compliance information.
- ISO 27001. No publicly available certification.
- GDPR. Processes personal data per GDPR requirements. Includes Data Processing Addendum. Logs retained 30-90 days by plan tier.
- HIPAA. No compliance or Business Associate Agreements. Not suitable for protected health information.
Customer reviews
Integrately maintains strong ratings on G2 as of 2025, scoring 4.7/5 across 700 reviews.
What people like
- Excellent customer support. Users consistently praise the responsive support team and 24×5 live chat. Multiple reviewers mention support staff helping build automations through video calls and staying with them until problems get solved.
- One-click automation setup. The 20+ million ready-made automations that activate with a single click stand out in reviews. Many say this beats building workflows from scratch on competing platforms.
- Competitive pricing. Reviewers frequently compare pricing favorably to Zapier. The $19.99/month Starter plan with 2,000 tasks appeals to small businesses watching their budgets.
- Easy to get started. Most users find the platform straightforward once they dive in. The visual automation builder and ready-to-use templates help non-technical users get things running quickly.
- Reliable performance. Users report automations run consistently once set up. Several long-term users mention solid uptime over months or years of daily use.
Where people see challenges
- Limited integrations for niche apps. Some users note missing connections to specific tools they need. While the platform supports 1,400+ apps, those requiring uncommon or newer services sometimes hit gaps.
- Learning curve for advanced workflows. Complex multi-step automations with conditions take time to master. The interface handles simple connections well but demands more effort for sophisticated scenarios.
- Occasional syncing delays. A few users report intermittent delays in data syncing between apps, though these issues appear infrequent.
Bottom line
Integrately focuses on users who want simple automation without a steep learning curve. The platform offers more than 20 million one-click workflows and 24×5 live chat support that helps users build automations quickly.
The simplicity comes with tradeoffs. Security options are limited and advanced logic requires higher-tier plans. Integrately works well for smaller teams, but users who need documented compliance or deeper control may prefer Zapier or Make.
Article sources
Creative Advisor uses primary sources to verify our claims. We thoroughly fact-check editorial content to ensure the information you're reading is up-to-date and accurate.
- "Integrately". Integrately. Reviewed on Dec. 10, 2025.
- "Integrately Pricing". Integrately. Reviewed on Dec. 10, 2025.
- "All Apps". Integrately. Reviewed on Dec. 10, 2025.
- "Privacy Policy". Integrately. Reviewed on Dec. 10, 2025.
- "Integrately". G2. Reviewed on Dec. 10, 2025.
